Sweeties Confectionery has dealt with Universal Candy for more than 17 years and during this time they’ve provided exceptional customer service to my business. The team at Universal Candy are a pleasure to deal with and nothing is ever a problem for them. Our business has enjoyed double-digit growth year on year as Universal Candy continue to range innovative and high-quality products. Universal Candy eliminate risk from my business and delivery certainty with all products being guaranteed.
With almost 100 suppliers in my business, ease of doing business is important to me and Universal Candy lead the way in this regard. They are the best communicators in the business. There are plenty of ‘players’ in the import/novelty & bulk game, and Universal Candy are, in my opinion, the best at it. A small but significant example of this, is when the Australian dollar hit some record highs in 2011/12, Universal Candy set a precedence by taking a price decrease across their range of imports. I look forward to continuing our business partnership with Universal Canady in the future.